Frequently Asked Tenant Questions

  • Q: Can you hold a place before I apply?

    A: No, we are unable to hold a place before you apply. We require a tenant signed lease, an acceptable processed rental application, and receipt of the security deposit via certified funds in order to hold a rental unit.
  • Q: Do I pay first month’s rent and last month’s rent with my security deposit?

    A: No you pay the security deposit and first months rent only.
  • Q: How old do you have to be to apply?

    A: 18 years of age or older.
  • Q: Is the deposit refundable?

    A: The deposit is refundable as long as there has been no damage to the property beyond reasonable ‘wear and tear’, and it has been left in a clean condition.
  • Q: Who needs a cosigner?

    A: If you have a low credit score but know you can make the monthly rent payments an adult with a very good credit score can guarantee your rent should you not be able to pay it. The Guarantor signs the lease as a guarantor and would then be liable for any unpaid rent and/or damages.
  • Q: You have a property I want to rent. How do I apply?

    A: You can apply online through this website or by dropping by our office.
  • Q: How do I pay rent?

    A: Rent can be paid through your tenant portal via ach (checking account) or a credit or debit card. You can also drop a check off at the office or have your bank mail a check to us through bill pay.
  • Q: I want to get a pet. What do I do?

    A: We charge a pet fee of $250.00 for one pet and $100.00 more for each additional pet. This is a pet fee not a deposit and it is not refundable If you have one before you move in we will attach a pet addendum to your lease. If you get one after you move in you must tell us, pay the pet fee, and sign a pet addendum.
  • Q: I want to move out, but my roommate wants to stay. What do I do?

    A: If you move out before the end of the lease you are still responsible for your rent should your roommate not pay the entire amount of rent owed.
  • Q: My lease expiration is coming and I want to move out. What do I do?

    A: You are required to give us a 30-day written notice prior to the expiration of your lease agreement as is stated in the lease agreement you have signed.
  • Q: Who is responsible for paying for repairs & maintenance requests?

    A: The owner pays for repairs and maintenance requests. All maintenance requests come through us. Tenants are not allowed to make repairs and deduct the cost from their rent unless previously approved with management.