Frequently Asked Owner Questions

  • Q: Am I required to make my property available to Section 8?

    A: No you are not required to make your property a Section 8 property. There are many resources online to help you determine if you want to become a Section 8 property.
  • Q: Are you licensed?

    A: Yes we are a licensed Real Estate Company.
  • Q: Can I reach you after hours?

    A: Yes, we are available after hours.
  • Q: Can you put the money directly into my account?

    A: Yes we do direct deposits.
  • Q: Do I get to see the lease or sign it?

    A: Yes, You may choose to review the lease and sign it yourself or you may choose to have us do it for you.
  • Q: Do you sell real estate too?

    A: Yes, we also sell real estate. We are also available to help you acquire more properties for your portfolio.
  • Q: How and when do I get my checks?

    A: We process owner draws at the end of each month in which rents are collected. We send out owner statements at the end of each month. Our trust accounts do not pay any interest.
  • Q: How is rent collection handled?

    A: Rent is due and payable on the first day of each month and is late on the 5th day of each month. Emails are sent on the 6th day of the month to all tenants who have not paid their rent as a reminder. On the 10th a letter notifying them that we will be seeking legal council if the rent is not paid is mailed to them via return receipt mail. If the rent is not paid after that we start eviction proceedings.
  • Q: How long of a lease do you sign?

    A: We require at least a one year lease but will do a two year lease if requested.
  • Q: How much security deposit do you charge the tenant?

    A: The equivalent of one month’s rent.
  • Q: How soon can you start managing my property?

    A: We can begin managing your property quickly- usually within 3-5 days.
  • Q: What type of properties do you manage?

    A: We manage both commercial and residential properties. Single Family home, townhomes, duplexes, and small multi-unit complexes.
  • Q: What type of reports do I get and how often?

    A: We provide owner statement at month end each month with the owner draw. They are month and year-to-date by property.
  • Q: Who holds the tenant security deposit?

    A: The security deposit is held in escrow in a trust account at First National Bank in Durham.